A New York Mother plans to sue after she and her six children were removed from a JetBlue flight and stranded at an airport because her two-year-old child would not keep a mask on.
“She was pulling it off, she had a pacifier in her mouth and they [flight attendants] saw it happening,” Chaya Bruck told Fox News of the Wednesday incident in Orlando, Florida.
After being ejected from the plane, she and her children were stuck in the airport for more than five hours until they were able to secure a flight home with United Airlines.
When Bruck’s toddler resisted keeping her mask on before departure, she says flight attendants told her that her options were to leave the plane with her family, otherwise every passenger on the plane would be removed.
‘YOU HAVE TRAUMATIZED MY CHILDREN’: A mother with six children says she was forced off a JetBlue flight in Orlando because she couldn’t get her 2-year-old daughter to put on a face mask.
— FOX 35 Orlando (@fox35orlando) August 20, 2020
“The way they treated me and went about it is inhumane,” Bruck said. “My kids started crying. They got scared. They didn’t know what was going on. It was very traumatizing.”
In the video released by Bruck, other passengers can be heard defending the family. “She’s two years old, she’s two years old, it’s on your website,” one passenger tells a flight attended, while another argues, “Then why is it on your website?”
Other passengers on the flight published their own videos of the incident, depicting several individuals defending Bruck and her family.
A Jewish Famliy was taken off @JetBlue flight this morning because the baby (2 years old) did not have a mask on. @jetblue this is crazy, your own policy states that "young children who cannot wear a mask on their own are exempt from wearing a mask". pic.twitter.com/f8MA3whKwb
— Dov Flyn II (@dove_13fly) August 19, 2020
As for JetBlue’s policy on masks for children on flights, Bruck claims it exempted young children if they were unable to keep one on.
Before boarding the plane, Bruck said she heard on the speaker at the gate that “small children” did not have to wear a face mask if they resisted one.
Bruck’s husband also alleges that the airline changed the wording of its mask policy for kids on its website shortly after the incident. A screenshot taken by the Bruck family reads, “Children who are not able to maintain a face covering are exempt from the requirement.”
Shortly after the incident, Bruck says the policy was changed and now reads, “All travelers 2 years and older must wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning.”
A spokesman for the airline told Fox News that the face covering policy was last updated on August 10 and is consistent with CDC guidelines.
A Seattle Times report, however, says JetBlue updated its mask policy just 44 minutes after Bruck’s flight was to have taken off.
Regardless of when or whether the policy had been changed, Bruck told Fox News she thinks it’s “not feasible for a child who is 2 years old to wear a mask.”
“A 2-year-old child does not have the logic as an older kid and doesn’t understand the consequences of not wearing the mask,” she stated.
Bruck told the outlet that she and her husband are examining their options for legal action against JetBlue.
“I’m not a confrontational person,” she explained. “I didn’t want any trouble, I just wanted to get home with my six kids after a family vacation.”
Bruck also noted that she met a couple in the airport lobby who was also removed from the plane for defending her family, adding that “It’s nice to know that we haven’t lost faith in humanity when the passengers stood up for me.”
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